FREQUENTLY ASKED QUESTIONS (FAQ)
You’ll find answers to a range of common questions below in our handy FAQ guide. If you can’t find what you’re looking for please don’t hesitate to contact us – we’re here to help!
Yes! All of our prices are listed in British Pounds (GBP) and include all applicable tax. We dislike hidden costs as much as you do so, the price you see is the price you pay!
We offer two ways of making a reservation! You can either call our office to speak to one of our friendly Guest Services Agents or you can book directly through our website. Either way, we accept all major credit cards.
You can book with confidence knowing that all 2021 Brit Music Tours tours are fully cancellable up to 24-hours in advance of your tour time. Within 24 hours, the tour booking will be completely non-refundable.
We will never try and up-sell anything to you during your tour, however, during your booking with us, you will have options to add entry tickets, food & drink or merchandise on some of our tours.
Unless unsafe, all our tours run rain or shine – we are in the UK which means it may rain here and there… 🙂 Regardless of the weather, we assure you that your day will be fab.
We do not issue tickets. You will be given a reference number when booking and this is all you require to board our vehicle or join a walking tour. If you book online, your reference number will appear on your confirmation email which can be printed out once your booking has been confirmed.
We do our best to offer accessible tours where possible. All tours are marked whether these are accessible or what may be a barrier during the tour. If you are in doubt, email us at firstname.lastname@example.org and we will help in any way we can.
Pets or animals of any nature are not permitted on board except for guide dogs or hearing dogs. Please talk with us before booking if you intend to take a guide/hearing dog on your tour.
If you’ve had a great experience and you feel your tour guide deserves a gratuity, it will be accepted with thanks.
DISCOVER OUR TOURS
Our tours & experiences in Liverpool & London offer a perfect blend of public and private tour options! We’ll show you the highlights & hidden gems – fully immerse yourself in all things music!